HomeProp for tenants
Hayden is HomeProp's tenant concierge. Log maintenance, ask about your lease, get to a real person when you need one. Available right now, any time.
Chat with HaydenHayden — HomeProp
Hayden is HomeProp's AI assistant. He will log maintenance requests right now, answer lease questions, and connect you to a person when you need one.
Hayden can talk or type. Voice uses your microphone; text works without one.
Prefer to talk to a human? Call (844) 960-4527 or email management@homeprop.com.
Rent payments
Rent is paid online through the secure Propertyware tenant portal. Log in, pick a payment method, and submit -- or set up autopay once and never think about it again.
Pay rent in the tenant portal →You will log in to the secure Propertyware tenant portal -- a separate login from this site, opening in a new tab.
Inside the portal, schedule recurring autopay so your rent is paid automatically on the same day each month. Change or cancel it any time.
Pay by bank transfer (eCheck/ACH) or card. The methods available to you and any card processing fee are shown at checkout in the portal.
Use the credentials your HomeProp leasing contact set up at lease signing. Forgot your password? Use the portal's Forgot Password link. Still stuck? Ask Hayden or call (844) 960-4527.
Hayden handles maintenance and quick lease questions in this chat. For lease document downloads, full payment history, and payment-method updates, log into the Propertyware tenant portal directly.
Log into Tenant Portal →The Propertyware portal is a separate login from this site. Use the credentials your HomeProp leasing contact provided when you signed your lease.
Hayden is the front door. Behind him is a real team that runs your home.
MAINTENANCE
Tell Hayden what is going on. We dispatch the right vendor, you stay in the loop, work orders do not disappear into a black box.
COMMUNICATION
Chat, call, or text -- real people on the other end. We answer during business hours and we get back within one business day, always.
PEOPLE
Hayden is fast for routine questions. For anything that needs judgment -- lease changes, unusual situations -- you get a HomeProp team member, not another bot.